Delivery Information

“We highly recommend that you mention your desired delivery deadlines during check-out while placing an order so we can make sure your order delivery within your required time frame”

All products will be shipped within 1 to 2 business days (subject to stock availability) from our warehouse based in Rotherham, South Yorkshire except the following list of custom-made products which we manufacture or prepare upon receiving your order or otherwise can take 2 to 4 weeks (4 to 5 weeks for orders outside the United Kingdom) for delivery.

 

<> Made on order products

Apron Badges (We do keep stock of Craft Provincial Badges however if not in stock they can take 2-4 weeks for delivery)

Provincial Collar Jewels  (1 week)

Grand Rank Aprons (2-4 weeks)

Masonic Gauntlets (2-4 weeks)

Masonic Rings (1-2 weeks)

 

<> Out of Stock Goods

We replenish “Out of Stock” products within 2-4 weeks usually. If we are unable to deliver your order within reasonable timescale, we will contact by email to inform you for expected time delays.

 

<> Shipping Options

For United Kingdom, Northern Ireland and EU countries, we use Royal Mail, UPS and DPD as prime shipping source. For order deliveries outside the UK & EU, we frequently use Royal Mail, UPS and FedEx International.

 

<> Import Taxes & Duties on International Orders

It is a legal requirement that we declare the full value of the goods on all packages destined outside the United Kingdom, and shipments may be subject to import duties and taxes, which are levied once a shipment reaches your country.  It is the customers’ responsibility to comply with any specific import law at the product destination and to pay any import duties or local taxes.
If you have any queries, please email us at sales@regaliastoreuk.co.uk or use our Live chat system for quick response.
Best Wishes!
Customer Services Team
Regalia Store UK
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